Refund policy
Return Policy
We offer refund / exchange within first 7 days from the date of your purchase. If 7 days have passed since your purchase, you will not be offered a return, exchange or refund of any kind. In order to become eligible for a return or an exchange, (i) the purchased item should be unused and in the same condition as you received it, (ii) the item must have original packaging, (iii) if the item that you purchased on a sale, then the item may not be eligible for a return / exchange. Further, only such items are replaced by us (based on an exchange request), if such items are found defective or damaged.
You agree that there may be a certain category of products / items that are exempted from returns or refunds. Such categories of the products would be identified to you at the item of purchase. For exchange
/ Return accepted request(s) (as applicable), once your returned product / item is received and inspected by us, we will send you an email to notify you about receipt of the returned / exchanged product. Further. If the same has been approved after the quality check at our end, your request (i.e. return / exchange) will be processed in accordance with our policies. The exchange will be delivered within 5 business days
Refund Policy
Once your refund request has been approved, the process to credit the amount back to your original mode of payment will begin. Please note that it typically takes 7 to 10 business days for the refunded amount to get credited in your account. The exact time frame may vary depending on your payment provider or bank’s processing time.
If you do not see the refund in your account after the stated period, we recommend checking with your bank or payment provider for further details. If you need any assistance, feel free to contact our customer support team.